|
|
|
1 |
|
I would like to try your software before I decide to implement it in my organization.
Can I get a trial? |
|
|
Yes. We have designed a demo presentation of our ERP that is available to you for viewing once you register with us. You have two options available for the demo:
- ONLINE:
To view the online demo, please complete the inquiry form in the contact page section of this website. A video link will be sent to your email that can be viewed according to your convenience. Our representative will be in touch within 48 hours to get the feedback and ascertain your interest.
- OFFLINE:
For offline demo, please call our contact no 011-65662659 and one of our representatives will set-up a formal face-to-face demonstration meeting with our ERP Specialist at a time convenient to you.
|
2 |
|
Is your ERP package customizable to my company requirements and is it industry-specific? |
|
|
SyncSystems is a completely customizable Enterprise Resource Planning (ERP) solution deployed in several stages only after understanding your individual business needs. The application is exclusively tailored to suit your specific industry type, overcoming any key challenges that are unique to you. SyncSystems ERP can be customized to suit most small and medium size businesses once we understand your detailed requirements.
|
3 |
|
I am only interested in the finance and personnel modules, not the whole ERP package. Is it possible to purchase just these individual modules? |
|
|
SyncSystems was built with an aim to provide a one-stop solution for all functional needs of the organization. Hence, we strongly recommend our clients to take advantage of the integrated modules for best results. However, we do offer flexibility in providing targeted solutions that meet any short-term objectives.
|
4 |
|
Can you explain how your Software Licensing and Pricing work? How many Users does the license support? |
|
|
SyncSytems offers a very competitive total cost to ownership (TCO) pricing model. Several factors influence our pricing as we look at ways to minimize the client's costs and aim to offer high return on their investment (ROI). There is no named user system, so no minimum number of user's restriction applies, but the number of users scales according to the needs and requirements of your business.
|
5 |
|
Can you please send us a Quote? |
|
|
Sure. Once we establish your specific needs and requirements, a complete detailed proposal will be sent for your perusal. Take the next step now and let's connect right away.
|
6 |
|
What is the time frame required to migrate from my existing system to SyncSystems? |
|
|
Our implementation and support team has over 12 years of expertise during which it has encountered and overcome numerous challenges in successfully deploying SyncSystems at various industries and business sizes. We have observed that successful implementation is a coordinated and two-way effort driven process and its time frame varies accordingly. Nevertheless, we execute implementation of all six modules well under the industry benchmark for a complete migration.
|
7 |
|
What essential skills are a pre-requisite to be able to navigate and use the software to its potential? Is there any extensive training my staff should undergo? |
|
|
SyncSystems has a very user-friendly software interface that is built on the widely used Windows application. Thus basic computing and data entry skills are the minimum pre-requisites for navigating and using the software. Also, our flexible training modules targeted at different user levels are conducted mostly on-the-job so as to minimize any loss of productive time.However, in a large group scenario, training seminars or webinars may be organized for convenience.
|
8 |
|
Will I get continued technical support as and when required on an ongoing basis? What sort of help is available for troubleshooting? |
|
|
Servicing client requirements is our top priority and every step is taken to ensure smooth functioning of the system even after deployment. Our service guarantee at no extra cost covers you for a period of 6 months after implementation is complete. In addition, for an enhanced support experience, an annual maintenance program has been devised to give you peace of mind and let you focus on your core business. There is also a comprehensive technical manual as a step-by-step guide available for referral as and when required. Moreover, our full-time contact centre is available on phone or online for any immediate assistance.
|
|
|
|